Open Microsoft edge and go to portal.everence.com. You should get a message about downloading the upgrade helper, you can click on "download"
Something will download, but you do not have to open the file. Instead, click on "Here" in the text at the bottom of the screen.
After that, you should be taken to the following menu.
Click on the arrow next to the text to expand, then click on "start".
There is a chance you are taken back to this screen. However, you do not have to anything but wait for Ivanti to connect.
Please double check that you are able to get into network drives, employee site, etc.
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